Billing Policy

 

Billing Cycle.  The billing cycle begins on the first of each month and ends on the last day of each month. During the first part of each month, you will receive an electronic invoice through email. Payment is due by the 25th of each month.  

Late Payments:  A late fee of $10 will be assessed to accounts where payment is not received 15 days past the due date. Accounts 30 days delinquent will be suspended. Accounts 60 days delinquent will be closed. Updates for accounts past due will not be authorized.

Payment.  We accept checks, money orders, Visa and Mastercard. Please make checks and money orders payable to Spectra Creations.  If you wish to pay by credit card, please use our online shopping cart.  

Billing Address.  

Spectra Creations
           
9398 Bur Oak Lane
           
Colorado Springs, CO 80925             

Declined Payment.  A $20 penalty will be assessed for returned checks, plus any additional fees incurred by banking institutions. 

Terminations.  To close your account, contact Spectra Creations in writing through US Mail or email with your termination request. Your request must include your accounts web address, your name and a reason for termination. Upon receipt of your request, we will contact you to verify termination. Your account will be closed effective the first day of the following month. 

Reactivation.  If your account is suspended due to delinquent payment, a fee of $20 will be assessed to your account for reactivation. To reopen closed accounts, standard account activation fees apply. 

Pro-ration.  New account fees are prorated during the first month based on the monthly rate.

Billing Errors.  If you find an error on your invoice, please contact us at billing@spectracreations.com for correction.

 

 

 
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Spectra Creations
Colorado Springs, CO  
719-963-0610

Copyright (c) 1999-2011 Spectra Creations