The billing cycle begins on the first of each month and
ends on the last day of each month. During the first part of each month, you will receive an
electronic invoice through email. Payment is due by the 25th of each month.
A late fee of $10 will be assessed to accounts
where payment is not received 15 days past the due date. Accounts 30 days delinquent will be
suspended. Accounts 60 days delinquent will be closed. Updates
for accounts past due will not be authorized.
We accept checks, money orders, Visa and Mastercard. Please make checks and money orders payable to Spectra Creations.
If you wish to pay by credit card, please use our online shopping
9398 Bur Oak Lane
Colorado Springs, CO 80925
A $20 penalty will be assessed for returned checks,
plus any additional fees incurred by banking institutions.
To close your account, contact Spectra Creations in writing
through US Mail or email with your termination request. Your request must include your accounts web address, your
name and a reason for termination. Upon receipt of your request, we will contact you to verify
account will be closed effective the first day of the following
If your account is suspended due to delinquent payment,
a fee of $20 will be assessed to your account for reactivation. To reopen closed accounts, standard account activation fees
New account fees are prorated during the first month based
on the monthly rate.
you find an error on your invoice, please contact us at firstname.lastname@example.org